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Sky selects DataMiner to manage its playout

Skyline Communications, is proud to announce that Sky, Europe’s leading entertainment company, is in the process of deploying Skyline’s award-winning DataMiner solution for the operational end-to-end service management in its playout departments in the UK.

Thomas Gunkel, Market Director Broadcast at Skyline Communications, said, “We have delivered a solution for Sky to monitor their channels and resources in a more efficient and future-proof way, with the goal of integrating and automating complex technical workflows and background checks in the playout chain in a single management platform. All playout devices will be directly monitored and fully controlled through such a consolidated management system, end to end across any vendor and technology boundaries.”

Sky banner on tv screen

Steven Soenens, VP Product Marketing at Skyline Communications, added, “The market-leading DataMiner platform provides end-to-end visibility and control over the ever more complex area of playout. Our built-in penalty box feature significantly reduces the time to fix issues, even before problems are visible on air.”

Michael Montgomery, Head of Playout at Sky, commented, “DataMiner is aware of the operational positions in use at any given time, meaning all operators have to do is log in with their credentials and DataMiner knows the desk where the operator is automatically configuring not only the DataMiner user interface itself, but also the necessary equipment used for playout of each separate service. Thanks to the user-friendly interface, our playout controllers are able to ensure service quality and quickly resolve problems to maximize our customer’s enjoyment of Sky’s channels and content.”

Delivering a fully redundant system with no single point of failure, DataMiner makes sure that operators have guaranteed access to the tools they need at the right time and at the right place. DataMiner customers can choose and deploy any technology from any vendor, today and in the future, as the system is guaranteed to interface with any type of product regardless of protocol or supplier, including both hardware and software products, and including both on-premises and off-premises products.