Real users, real challenges, real solutions
DataMiner transformed Telenet's network management, boosting efficiency, reducing complaints, and lowering operational costs.
DataMiner empowered Totalplay, revolutionizing channel routing for operational excellence, establishing leadership in telecom.
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Maintaining QoS at Sky
Sky is Europe’s leading media and entertainment company, based in the UK. For such a large company, it can be a challenge to maintain service quality. After all, the bar constantly rises to keep your customers happy, and competitors are aware of that.
But they’ve found a way to stay on top. With DataMiner in place, they have end-to-end visibility on all their operational positions. The only thing their operators need to do is log in, and DataMiner takes care of the rest. Sky can now manage their channels and resources efficiently, and in a future-proof way too. Detecting the problem as soon it occurs, that’s what DataMiner does at Sky, and that goes for any kind of data source. Sky has a fully redundant system with no single point of failure and can quickly resolve any issue to maximize their customers’ experience.
Live Element Orchestrator
Multinational SONY is headquartered in Tokyo, Japan. In the development of their first orchestration solution, the Live Element Orchestrator (LEO), they were looking for a way to increase the performance and utilization of resources. Reducing the system downtime was also very important for them to further improve productivity in content production.
SONY therefore implemented DataMiner as the core technology of their LEO solution, resulting in an unmatched unified and end-to-end solution. The collaboration enables them to offer more value and operability to customers investing in IP-based live production.
Monitoring KPIs & meeting SLAs
VodafoneZiggo is one of the Netherlands’ leading service providers offering fixed, mobile and integrated communication and entertainment services to both consumers and businesses. In their line of business, it is vital to assure continuous customer QoS, but they face a constant pressure to improve operational efficiency and to adapt to the rapid technology transitions.
DataMiner gives VodafoneZiggo the visibility and control they need to meet the SLA levels of their business customers. They are now in the position to manage availability and performance indicators (KPIs) of each VPN service, for each customer, end to end from the IP core to the enterprise terminals.
Al Jazeera (QT)
Al Jazeera is one of the most influential news networks in the world, based in Doha, Qatar. They have a huge global audience and their network consists of many underlying technologies, which makes the transportation of media and data a complex matter.
To get the best out of their network, Al Jazeera required unified media workflows that are fully transparent across the different technologies. That’s why they chose DataMiner to manage their services end to end. Our platform is independent from technology vendors and is therefore the perfect fit for companies like Al Jazeera, who now have the freedom to deploy whatever technology that’s most suitable.
Control every single component
Norkring is a leading provider of broadcasting services in Norway and operates one of the largest networks in Europe. As their network spans across a vast territory, which means having to consider factors such as extreme weather conditions, designing and operating it successfully is a major undertaking.
With DataMiner, Norkring can process the enormous amount of continuously collected operational data in real time. The solution provides them with instant and transparent end-to-end service-oriented perspective on their entire operation, across all vendor and technology boundaries.
QVC Japan (JP)
Orchestrating services end to end
QVC Japan is part of the global QVC enterprise, a major shopping TV channel that takes the shopping experience to a higher level. As a result of their viewers’ shifting to UHD television, they had to reshape their entire organization in order to be able to produce 4K content. A new, sophisticated network management system was needed to support them during and after the technology innovations they were facing.
DataMiner enabled QVC Japan to reach their goal: to fully comply with the SMPTE ST-2110 standard for the delivery of uncompressed video, audio and metadata over IP networks, ensuring interoperability across their entire ecosystem. They are now fully equipped to manage their entire facility through just one single unified interface.
System manager DataMiner and Content services at Telenor
"Thanks to the DataMiner Cloud Platform we can reach and serve anyone. A colleague, a supplier, a partner or even a customer, all can be supplied the info of their specific interest, in the layout as suits them best and without the need for them to access our DataMiner platform."
Chief Technology Officer at du
"With this state-of-the-art solution in place, we can ensure unparalleled monitoring capabilities and deliver an exceptional experience to our valued customers."
Technical Development Manager at Viaplay
"With DataMiner, we can simply create easy-to-use web-based signal routing panels across many different technologies, such as local SDI routers, MPLS, and new IP multicast contributions networks."
Head of Satellite Factory at Orange
"With DataMiner, we’ve found a state-of-the-art solution to collect, visualize, and analyze our satellite networks data. In addition, it shows impressive potential, especially with the embedded AI, which will surely benefit our customers."
IT Solutions Delivery Manager at VOO
"Skyline has been our NMS/OSS solutions partner for several years now and is also the supplier of our Service & Resource Assurance Manager, which features connectivity and service assurance for all our subscribers."
VP of Video Architecture at Stats Perform
"The DataMiner Service & Resource Management (SRM) solution greatly simplified the integration of our services so that one application was able to schedule, automate and monitor all our resources."
Head of Technology at Kordia
"DataMiner is capable of handling the full spectrum of equipment and services relevant to us. It provides a tailored user experience, meeting various requirements across broadcast, managed telecommunications, and mission-critical services."
VHE Operations Engineer at Proximus
"Since the launch of our TV services, we've been relying on DataMiner to streamline our operations and maximize service uptime. We're especially impressed with DataMiner's unrivaled function and services state detection and restoration capabilities, and its powerful automation engine for implementing recurring synthetic tests. And we also value DataMiner's open architecture, which enabled seamless integration into our overarching OSS platform while also enhancing our operational efficiency."