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We support any system in the entire media and broadband industry

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  • Telenet logo
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  • VOO
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Real users, real challenges, real solutions

TDF use case

TDF

TDF's Digital Transformation with DataMiner: building the future with data-driven operations

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DataMiner - Astro

Astro

DataMiner by Skyline Communications addressed Astro's challenges, providing a tailored, future-proof platform for efficient broadcasting operations.

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Totalplay

Totalplay

DataMiner empowered Totalplay, revolutionizing channel routing for operational excellence, establishing leadership in telecom.

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Telenet use case

Telenet

DataMiner transformed Telenet's network management, boosting efficiency, reducing complaints, and lowering operational costs.

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You're in good company

Trusted by 1,000+ companies worldwide. Join industry leaders who rely on DataMiner every day.

Sky (UK)

Maintaining QoS at Sky

Sky is Europe’s leading media and entertainment company, based in the UK. For such a large company, it can be a challenge to maintain service quality. After all, the bar constantly rises to keep your customers happy, and competitors are aware of that.

But they’ve found a way to stay on top. With DataMiner in place, they have end-to-end visibility on all their operational positions. The only thing their operators need to do is log in, and DataMiner takes care of the rest. Sky can now manage their channels and resources efficiently, and in a future-proof way too. Detecting the problem as soon it occurs, that’s what DataMiner does at Sky, and that goes for any kind of data source. Sky has a fully redundant system with no single point of failure and can quickly resolve any issue to maximize their customers’ experience.

Dataminer in action at Sky

Sony (JP)

Live Element Orchestrator

Multinational SONY is headquartered in Tokyo, Japan. In the development of their first orchestration solution, the Live Element Orchestrator (LEO), they were looking for a way to increase the performance and utilization of resources. Reducing the system downtime was also very important for them to further improve productivity in content production.

SONY therefore implemented DataMiner as the core technology of their LEO solution, resulting in an unmatched unified and end-to-end solution. The collaboration enables them to offer more value and operability to customers investing in IP-based live production.

Sony Live Element Orchestrator powered by DataMiner

VodafoneZiggo (NL)

Monitoring KPIs & meeting SLAs

VodafoneZiggo is one of the Netherlands’ leading service providers offering fixed, mobile and integrated communication and entertainment services to both consumers and businesses. In their line of business, it is vital to assure continuous customer QoS, but they face a constant pressure to improve operational efficiency and to adapt to the rapid technology transitions.

DataMiner gives VodafoneZiggo the visibility and control they need to meet the SLA levels of their business customers. They are now in the position to manage availability and performance indicators (KPIs) of each VPN service, for each customer, end to end from the IP core to the enterprise terminals.

Ziggo

Al Jazeera (QT)

End-to-end management

Al Jazeera is one of the most influential news networks in the world, based in Doha, Qatar. They have a huge global audience and their network consists of many underlying technologies, which makes the transportation of media and data a complex matter.

To get the best out of their network, Al Jazeera required unified media workflows that are fully transparent across the different technologies. That’s why they chose DataMiner to manage their services end to end. Our platform is independent from technology vendors and is therefore the perfect fit for companies like Al Jazeera, who now have the freedom to deploy whatever technology that’s most suitable.

Aljazeera

Norkring (NO)

Control every single component

Norkring is a leading provider of broadcasting services in Norway and operates one of the largest networks in Europe. As their network spans across a vast territory, which means having to consider factors such as extreme weather conditions, designing and operating it successfully is a major undertaking.

With DataMiner, Norkring can process the enormous amount of continuously collected operational data in real time. The solution provides them with instant and transparent end-to-end service-oriented perspective on their entire operation, across all vendor and technology boundaries.

Norking leaps forward with DataMiner

QVC Japan selects DataMiner to manage SMPTE ST-2110 based productions

QVC Japan (JP)

Orchestrating services end to end

QVC Japan is part of the global QVC enterprise, a major shopping TV channel that takes the shopping experience to a higher level. As a result of their viewers’ shifting to UHD television, they had to reshape their entire organization in order to be able to produce 4K content. A new, sophisticated network management system was needed to support them during and after the technology innovations they were facing.

DataMiner enabled QVC Japan to reach their goal: to fully comply with the SMPTE ST-2110 standard for the delivery of uncompressed video, audio and metadata over IP networks, ensuring interoperability across their entire ecosystem. They are now fully equipped to manage their entire facility through just one single unified interface.

more user success stories in our newsroom 

Tommy Hexeberg

System manager DataMiner and Content services at Telenor

"Thanks to the DataMiner Cloud Platform we can reach and serve anyone. A colleague, a supplier, a partner or even a customer, all can be supplied the info of their specific interest, in the layout as suits them best and without the need for them to access our DataMiner platform."

Saleem AlBlooshi

Chief Technology Officer at du

"With this state-of-the-art solution in place, we can ensure unparalleled monitoring capabilities and deliver an exceptional experience to our valued customers."

Martin Bergström

Technical Development Manager at Viaplay

"With DataMiner, we can simply create easy-to-use web-based signal routing panels across many different technologies, such as local SDI routers, MPLS, and new IP multicast contributions networks."

Jessy Asmar

Head of Satellite Factory at Orange

"With DataMiner, we’ve found a state-of-the-art solution to collect, visualize, and analyze our satellite networks data. In addition, it shows impressive potential, especially with the embedded AI, which will surely benefit our customers."

Christophe Massin

IT Solutions Delivery Manager at VOO

"Skyline has been our NMS/OSS solutions partner for several years now and is also the supplier of our Service & Resource Assurance Manager, which features connectivity and service assurance for all our subscribers."

Ed Silvester

VP of Video Architecture at Stats Perform

"The DataMiner Service & Resource Management (SRM) solution greatly simplified the integration of our services so that one application was able to schedule, automate and monitor all our resources."

Regan Hughes

Head of Technology at Kordia

"DataMiner is capable of handling the full spectrum of equipment and services relevant to us. It provides a tailored user experience, meeting various requirements across broadcast, managed telecommunications, and mission-critical services."

Hans Sanders

VHE Operations Engineer at Proximus

"Since the launch of our TV services, we've been relying on DataMiner to streamline our operations and maximize service uptime. We're especially impressed with DataMiner's unrivaled function and services state detection and restoration capabilities, and its powerful automation engine for implementing recurring synthetic tests. And we also value DataMiner's open architecture, which enabled seamless integration into our overarching OSS platform while also enhancing our operational efficiency."

Kris De Moor

Engineer – Service Reliability TIO TV & TT (TN)

"As a workstream owner at Telenet, I use DataMiner as a robust monitoring system tailored specifically for TV services. It equips me with comprehensive tools to track, analyze, and optimize every facet of television broadcasting. DataMiner therefore plays a crucial role in ensuring the seamless operation and high quality of our TV services, empowering our control desk to address issues 24/7."

Simon Nenez

Project Manager at TDF

"While we initially implemented DataMiner to address the operational challenges associated with the use of a full suite of different monitoring tools, today it supports a very large part of TDF operations. The platform is an invaluable benefit for our operations, already exceeding initial expectations. Additionally, the collaboration with Skyline's TAMs is both very efficient and enjoyable."

Fabrizio Campanale

Vice President Entertainment & In-Home / One Assurance at Sunrise GmbH

"What we appreciate about DataMiner is the simplicity with which reports can be created from the relevant system data. This means that complex system errors can be isolated more quickly."

Enrique Ugedo

Sales Manager at MoMe

"DataMiner offers countless business opportunities. Beyond being an exceptional data management solution, it serves as a comprehensive digital transformation platform that empowers users to unlock endless possibilities. Its versatile feature suite, coupled with our experienced engineering team, consistently exceeds customer expectations. We are delighted to have such robust and advanced technology at our disposal, which plays a key role in optimizing our customers' data-driven operations."

Jan Piet Ballegeer

System & Storage Manager at tv2

"DataMiner's extensive observability has transformed our troubleshooting workflow, enabling us to address anomalies even before they impact our customers. We immediately receive actionable insights about the affected services and their root causes. This allows our support teams to swiftly identify and resolve anomalies."

Kawssar Marzouk

Senior Engineer MCR at Aljazeera Media Network

"DataMiner Service and Resource Management (SRM) transformed our broadcasting workflow by optimizing resources, speeding up operations, and improving accuracy. Its seamless integration increased efficiency and instilled confidence in our team by minimizing errors. I recommend DataMiner to media broadcasters aiming to enhance their capabilities."

Krzysztof Rytter

Multimedia Network & Systems Lead at Emitel

"We leverage DataMiner to collect and analyze alarms and events across all technologies used in our company, spanning from broadcasting systems and transmitters to networks, CDNs, applications, and even photovoltaic installations. By consolidating all data into a single platform with an intuitive user interface, we significantly reduce the time needed to create reports and handle failures."

Guido Kneuper

Team Lead Video Processing at Vodafone

"DataMiner enabled us to automate our TV headend. What we particularly like is its flexibility. There are so many ways to work with DataMiner that help get a comprehensive view of your data."

Christophe Giboulot

Head of Monitoring Solutions at Globecast

"Skyline is always eager to help us with client projects and meet our development needs. We greatly appreciate the skills and human qualities of the contributors, whether they are managers, salespeople, technical architects, or project managers."

Bruno Sousa

OSS Senior Engineer at NOS

"Dataminer Dojo is the place to be for everything Dataminer-related! It offers courses, tutorials, news, and updates. Plus, it's a hub for chatting with Skyline pros and other experts, perfect for brainstorming and troubleshooting."

Jorge Seabra

Network Infrastructure Manager at NOS

"Since implementing DataMiner for our network and service management projects, we've seen incremental efficiency gains across the board, allowing us to deliver superior quality of service consistently. Its single pane of glass view simplifies data access and management, while its powerful and flexible alarm features allow us to focus our attention where it's needed most."

Martijn van Rij

Expert Engineer at VodafoneZiggo

"DataMiner is truly unique. Its adaptability across a wide range of operations and workflows has drastically reduced our reliance on numerous separate tools. And its open architecture not only makes data easy to visualize but also blends various data sources seamlessly. This helps us make the most out of our systems without any unnecessary costs."