Unlocking insights, optimizing performance and reducing cost—smart solutions powered by ICT.
Powering exceptional broadband, voice, and media experiences across telco DSL, private and public 4G/5G, DOCSIS, FTTx, terrestrial DTT, µWave, and Wi-Fi networks.
introducing a new era of data-driven, automated, and simplified network operations
dataminer.NetOps bridges the gap between people and technology, set-top box and social media apps, OSS and the network, core and access, media, streaming, and broadband. True operational unification goes beyond what vendor-specific point tools can ever achieve—embrace the platform that fully supports your digital strategy.
With a powerful set of DevOps tools, dataminer.NetOps delivers the flexibility of a custom-built stack, but with faster deployment and superior cost efficiency.
Experience complete freedom in connecting your B2B customers and B2C consumers. dataminer.NetOps seamlessly manages any core and access network technology, allowing you to connect customers over wired or wireless in the most optimal way.
Scaling with continuous evolution, seamless orchestration, and flexible resource management for data centers and cloud services. Harness the power of seamless integration across business, operational, and technical workflows.
Delivering top-tier broadband, voice, media streaming, and broadcast services—DataMiner transforms UEx and QoS data into actionable insights. Stay ahead with automated service ordering, planning, and network orchestration to keep pace with business velocity.
Optimize telco operations with seamless workflows for inventory management and resource planning, service ordering and orchestration, monitoring, and powerful APIs—delivering better, faster, and more cost-efficient operations.
15+ years expertise
Data-driven operations
Modern ICT compliance
Powerful APIs
Orchestrates any network technology
Capacity-aware orchestration
DevOps enabled
Replace point tools
Highest return on investment
The Asset Manager and Facility Manager applications account for the entire lifetime of nearly every asset on hand, including important metadata such as space/power requirements, responsible parties, location, useful life, EOL/EOS state, and more. This helps de-risk project delivery while increasing return on investment and enabling precise allocation of usage and costs to departments, customers, or other stakeholders.
We leverage DataMiner to collect and analyze alarms and events across all technologies used in our company, spanning from broadcasting systems and transmitters to networks, CDNs, applications, and even photovoltaic installations.
By consolidating all data into a single platform with an intuitive user interface, we significantly reduce the time needed to create reports and handle failures.
Documented, measurable results from service providers around the world — not projections, not estimates. These are real deployments with real ROI.
Tickets created automatically, not manually
A 4-play provider replaced 90% of their manual ticket creation with automated, rules-based workflows.
92%
of manual ticket work eliminated
ROI in under 19 months
The NOC now handles tickets automatically, not manually
A VSAT provider automated incident classification, reclaiming 838 NOC hours per month and dramatically cutting operational costs.
€704,000 / year
saved in OPEX every year
ROI in under 4 months
Subscribers now resolve incidents without calling support
A video services provider gave subscribers tools to detect and fix their own issues, cutting inbound support volume in half.
40%
off the call center bill
ROI in 1 month
STB files now update automatically — no call needed
A video services provider stopped ~1,000 monthly support calls by automatically pushing fresh initialization files to outdated STBs.
€91,000 / year
saved in OPEX every year
ROI in 40 days
Missed ad avails eliminated before they hit the bottom line
A service provider used DataMiner to monitor SCTE-35 markers, cross-check ad playlists, and validate asset compatibility — automatically triggering corrective actions to recover lost ad revenue.
+$220,000 / month
in recovered ad revenue
ROI in ½ month
the Standard Data Model
The Standard Data Model (SDM) serves as the central repository for managing and organizing your business and operational metadata in the DataMiner digital twin. It provides a unified structure for capturing various aspects of your organization, including inventory, assets, resources, personnel, core network interface capacity, access network configurations, jobs, rate cards, media channel database, and more.
Designed with flexibility and scalability in mind, the SDM ensures that your data management efforts remain streamlined and future-proof.
DataMiner is a proven technology, with an unrivaled catalog of 9000+ connectors for products from over 1000 different vendors.
It’s the fastest growing collection of integrations, trusted by thousands of media and broadband companies worldwide and endorsed by leading tech vendors.
breaking technology and vendor barriers
Gain unparalleled flexibility to unify technologies into a single, cohesive network. DataMiner.NetOps seamlessly integrates with headends, core networks, access networks, and CPE devices from any vendor, providing a unified platform to manage every aspect of service delivery with ease.
Transport, optical platforms
Routing, switching elements
Fixed, mobile access components
Processors, modulators, transmitters
Service cores
Content distribution networks
Service probes, spectrum analyzers
Operational technology (OT)
Information technology (IT)
Customer- network association dB, service order management, CMDB, Asset dB, etc.
Ticketing systems
And more
draw inspiration from a wide array of dataminer.NetOps use cases
To access the use cases, you need a DataMiner DOJO account. Creating this account is quick and easy, and it will allow you to access not only these use cases, but also countless articles, videos, and more.
dataminer.NetOps transforms operations by creating a better, faster, and more cost-effective environment that is enjoyable to work in!
Unleash the power of an agile digital world.
Goal-oriented, transparent, and continuously evolving our ecosystem thrives on an Agile culture, ensuring iterative value delivery.
DataMiner offers a wealth of easy-to-use functions for data acquisition and control, data processing, automation, and analytics (AI) as well as out-of-the-box media apps.
Join a vibrant community of learners and creators. It's not just about resources; it's about empowerment, innovation, and collaborative growth.