Connect everything you run, whoever made it. Give people and agents the full operational context. Turn intent into governed action. And keep adding value, one step at a time.
Select a layer to see what it does for you.
How it works
See how the five layers map to your operation.
Talk to an expertStart · Your live operational ecosystem & services
Your operation is a mix of technologies, vendors and generations. Bring all of it, as it is. There is nothing to rip out first.
01 · Open Data, Integration & Control Fabric
Collect data and control from anywhere and anything, unconditionally. DataMiner is agnostic to vendor, technology, domain, API, protocol, data format and structure. And you don't just watch your systems. You control them.
02 · Full Operational Context & Knowledge
Get a live digital twin of your whole operation. Technology, operations and business are linked end to end in one digital thread. So people and agents see what is happening, what it affects and what it means for the business.
03 · Deterministic Execution Fabric
Insight only pays off when action is safe. Act, automate, orchestrate and control through governed workflows. Approvals, verification and recovery are built in. Every step is predictable and traceable.
04 · Agentic Intelligence & Coordination
Tell DataMiner Intelligence what you want to achieve. Specialized agents understand, reason, plan, decide and coordinate to get it done. They draw on the full context and act through governed workflows. General-purpose LLMs plug in too, and get the context and control they lack on their own.
05 · Interaction & Experience
People, agents and applications work together in one experience. Express intent, ask questions, get insights, take decisions and approve actions. Everyone gets the right data, in the way that fits their role.
Result · Continuous value delivery
Outcomes, verification and learnings feed back into every layer. Context gets richer. Agents get sharper. Workflows and automation improve with each cycle. So every new use case starts further ahead than the last.
See it for yourself.
Explore a live DataMiner system. Or find the connectors for your own technology in the Catalog.
End-to-end digital thread
Your enterprise
Your ops apps
Full operational contextEnd-to-end digital thread + open data, integration & control fabric
KnowledgeDigital twin
End-to-end digital thread
Open Data, Integration & Control FabricCollect data and control from anywhere and anything
Your live operational ecosystem & services
Keep the enterprise systems that serve you well. Link them to live operations, with ticketing gateways for tools like Jira and BMC Remedy.
Retire the point tools and manual handovers that slow your teams down. At your own pace, one step at a time.
One digital thread runs from inventory, design and planning to orchestration, monitoring and analysis. Everyone works from the same live picture.
Why it matters
Connectivity, data models, security, governance and scale are essential. They just don't set you apart. With DataMiner they are in place from day one, so you skip years of building them yourself.
Your people stop building and maintaining a platform. Their time goes to the work that creates real value for your business: the intelligence, apps and agents that make your operation unique.
In place from day one. Built for operations that run around the clock.
Secure by design and ISO 27001 certified.
From a single site to global operations. On premises, in a private cloud or in the cloud.
Open-source connectors, open APIs and no conflicts of interest with any vendor.
Built for 24/7 operations where downtime is not an option.
Roles, permissions and approvals keep people in control of every action.
25+ years in mission-critical operations, trusted by 1,000+ companies in 125+ countries.
The fast, proven and cost-efficient path to an AI-native operating model.
Get the foundation right once. Then scale on the platform, not on headcount.
Time to value
One use case, step by step
“I need to manage my bookings more efficiently.”
Value compounds. Trust grows.
Ask for bookings in plain language. Requests are auto-ingested as drafts.
The agent suggests resources and sharpens its knowledge. Your team gains trust.
Bookings are auto-prepared, with automatic resource selection and ingest.
Within the policies you set. Your people focus on exceptions, policy and oversight.
Along the way New use cases join the same platform and build on what is already there.
xOps Vanguard helps you find the most valuable place to start.
Markets
DataMiner is the intelligence fabric that runs complex operational ecosystems. It connects to everything you run, builds full operational context in a live digital twin, acts through governed workflows, and lets people and agents work together on top. It is built by Skyline Communications.
No. DataMiner integrates with what you already run, including enterprise systems such as ServiceNow, Jira, SAP and Salesforce. You replace only what holds you back, at your own pace.
Practically any. The Catalog holds more than 9,000 ready-made connectors for over 1,000 vendors, and new connectors can be built fast. DataMiner is agnostic to vendor, technology, domain, API, protocol, data format and structure.
DataMiner Intelligence uses specialized agents together with general-purpose LLMs. The platform gives them what they lack on their own: full operational context, and governed tools to act on it.
Agents act through the deterministic execution fabric. Every action runs through governed workflows with approvals, verification and recovery. People set the policies and keep oversight.
On premises, in a private cloud or in the public cloud, including Microsoft Azure. Hybrid set-ups work too.
Start with one focused use case. Each step delivers value on its own and builds on the last, from first results in 30 days to bounded autonomy within policies you set. A 2-day Strategic Discovery Workshop helps you find the most valuable place to start.
DataMiner Intelligence works with the data, workflows and knowledge you already have, in any complex operation. A discovery session shows you where to begin.