Run your entire operation on one intelligence platform. From data and control to continuous value.

Connect everything you run, whoever made it. Give people and agents the full operational context. Turn intent into governed action. And keep adding value, one step at a time.

The DataMiner xOps Platform model. Your live operational ecosystem at the bottom, then five DataMiner layers: the open data, integration and control fabric, full operational context and knowledge, the deterministic execution fabric, agentic intelligence and coordination, and interaction and experience. DataMiner Intelligence works across them. At the top: continuous value delivery. Select a layer to jump to its explanation.
Value compounds with every cycle Continuous value delivery 05 People and agents, working as one team Interaction & Experience 04 From intent to outcome Agentic Intelligence & Coordination 03 Act the same way, every time Deterministic Execution Fabric 02 Everything AI needs to know Full Operational Context & Knowledge 01 Connect anything. Control it too. Open Data, Integration & Control Fabric Start from what you already run Your Live Operational Ecosystem & Services DataMiner Intelligence Understand. Act. Create. Compound.

Select a layer to see what it does for you.

How it works

Five layers, built to work as one. Each layer builds on the one below. Together they take you from data and control to continuous value.

Start · Your live operational ecosystem & services

Start from what you already run.

Your operation is a mix of technologies, vendors and generations. Bring all of it, as it is. There is nothing to rip out first.

  • Hardware & software
  • On-prem, private cloud & cloud services
  • Standard & proprietary
  • Mainstream & industry-specific

01 · Open Data, Integration & Control Fabric

Connect anything. Control it too.

Collect data and control from anywhere and anything, unconditionally. DataMiner is agnostic to vendor, technology, domain, API, protocol, data format and structure. And you don't just watch your systems. You control them.

  • 9,000+ ready-made connectors for 1,000+ vendors
  • Any domain, product or interface, from legacy equipment to cloud services
  • Open-source connectors you can extend, or build your own fast
  • Vendor-neutral, with no conflicts of interest

Explore integration Browse the Catalog

02 · Full Operational Context & Knowledge

Everything AI needs to know.

Get a live digital twin of your whole operation. Technology, operations and business are linked end to end in one digital thread. So people and agents see what is happening, what it affects and what it means for the business.

  • Digital twin
  • End-to-end digital thread
  • Live state & telemetry
  • Relationships
  • Historical context
  • Business context
  • Policies & rules
  • Controls
  • Capabilities & constraints
  • Resources
  • Operational knowledge

Explore operational context

03 · Deterministic Execution Fabric

Act the same way, every time.

Insight only pays off when action is safe. Act, automate, orchestrate and control through governed workflows. Approvals, verification and recovery are built in. Every step is predictable and traceable.

  • Governed workflows and orchestration across vendors and domains
  • Resource management and scheduling
  • Approvals and roles that follow your policies
  • Verification, recovery and escalation built in

Explore automation

04 · Agentic Intelligence & Coordination

From intent to outcome.

Tell DataMiner Intelligence what you want to achieve. Specialized agents understand, reason, plan, decide and coordinate to get it done. They draw on the full context and act through governed workflows. General-purpose LLMs plug in too, and get the context and control they lack on their own.

  • Specialized agents that collaborate on multi-step work
  • Models and tools you choose and combine
  • Augmented operations: anomaly and change-point detection, trend forecasting, proactive capacity detection
  • An agentic learning loop that improves with every cycle

Explore intelligence

05 · Interaction & Experience

People and agents, working as one team.

People, agents and applications work together in one experience. Express intent, ask questions, get insights, take decisions and approve actions. Everyone gets the right data, in the way that fits their role.

  • Dashboards and low-code apps your teams build themselves
  • ChatOps in Microsoft Teams, plus mobile access and notifications
  • Open, user-definable APIs
  • Works with Power BI and Grafana

Result · Continuous value delivery

Value that compounds with every cycle.

Outcomes, verification and learnings feed back into every layer. Context gets richer. Agents get sharper. Workflows and automation improve with each cycle. So every new use case starts further ahead than the last.

  • Faster results on every new use case
  • More trust as people see what agents do and why
  • Capacity freed up for the work that sets you apart

See it for yourself.

Explore a live DataMiner system. Or find the connectors for your own technology in the Catalog.

End-to-end digital thread

Integrate what works. Replace what holds you back. Run the operation as one.

Your enterprise systems and your operations apps share one full operational context. That context combines one end-to-end digital thread through the whole lifecycle with the open data, integration and control fabric, which collects data from and controls your live operational ecosystem. The stages of the thread:
  1. Inventory
  2. Design
  3. Planning
  4. Reservation
  5. Scheduling
  6. Deploying
  7. Configuration
  8. Validating
  9. Controlling
  10. Orchestrating
  11. Monitoring
  12. Observing
  13. Automating
  14. Reporting
  15. Analyzing

Your enterprise

  • ServiceNow
  • BMC Remedy
  • Jira
  • SAP
  • Salesforce

Your ops apps

  • Bookings
  • Inventory
  • Service map
  • Multiviewer

Full operational contextEnd-to-end digital thread + open data, integration & control fabric

KnowledgeDigital twin

End-to-end digital thread

Open Data, Integration & Control FabricCollect data and control from anywhere and anything

Your live operational ecosystem & services

Integrate what works

Keep the enterprise systems that serve you well. Link them to live operations, with ticketing gateways for tools like Jira and BMC Remedy.

Replace what holds you back

Retire the point tools and manual handovers that slow your teams down. At your own pace, one step at a time.

Run the operation as one

One digital thread runs from inventory, design and planning to orchestration, monitoring and analysis. Everyone works from the same live picture.

Why it matters

AI is only as strong as the foundation underneath. Your operational foundation is the advantage. GenAI is the amplifier.

Spend less on table stakes, integration and delay.

Connectivity, data models, security, governance and scale are essential. They just don't set you apart. With DataMiner they are in place from day one, so you skip years of building them yourself.

Invest more in differentiated value.

Your people stop building and maintaining a platform. Their time goes to the work that creates real value for your business: the intelligence, apps and agents that make your operation unique.

The DataMiner foundation

In place from day one. Built for operations that run around the clock.

  • Secure

    Secure by design and ISO 27001 certified.

  • Scalable

    From a single site to global operations. On premises, in a private cloud or in the cloud.

  • Open

    Open-source connectors, open APIs and no conflicts of interest with any vendor.

  • Reliable

    Built for 24/7 operations where downtime is not an option.

  • Governed

    Roles, permissions and approvals keep people in control of every action.

  • Proven

    25+ years in mission-critical operations, trusted by 1,000+ companies in 125+ countries.

The fast, proven and cost-efficient path to an AI-native operating model.

Get the foundation right once. Then scale on the platform, not on headcount.

See how fast you get there

Time to value

Value is no longer enough. Time to value is. Start small and quick. Deliver value continuously.

One use case, step by step

“I need to manage my bookings more efficiently.”

Value compounds. Trust grows.

  1. 30 days Chat instructions. Gain time.

    Ask for bookings in plain language. Requests are auto-ingested as drafts.

  2. 90 days Pick faster and better.

    The agent suggests resources and sharpens its knowledge. Your team gains trust.

  3. 180 days Let it prepare the work.

    Bookings are auto-prepared, with automatic resource selection and ingest.

  4. 300 days Bounded autonomy for bookings.

    Within the policies you set. Your people focus on exceptions, policy and oversight.

Along the way New use cases join the same platform and build on what is already there.

  • Cost optimizer for vendor A
  • Integration with vendor B
Plan your first 90 days

xOps Vanguard helps you find the most valuable place to start.

Markets

One platform. Every complex operation. The same five layers run media, satellite, telco and critical infrastructure around the world.

FAQ

Questions, answered.

Can't find what you are looking for? Talk to an expert.

What is the DataMiner xOps Platform?

DataMiner is the intelligence fabric that runs complex operational ecosystems. It connects to everything you run, builds full operational context in a live digital twin, acts through governed workflows, and lets people and agents work together on top. It is built by Skyline Communications.

Do we need to replace our existing systems?

No. DataMiner integrates with what you already run, including enterprise systems such as ServiceNow, Jira, SAP and Salesforce. You replace only what holds you back, at your own pace.

Which vendors and technologies does DataMiner support?

Practically any. The Catalog holds more than 9,000 ready-made connectors for over 1,000 vendors, and new connectors can be built fast. DataMiner is agnostic to vendor, technology, domain, API, protocol, data format and structure.

How does DataMiner work with AI and LLMs?

DataMiner Intelligence uses specialized agents together with general-purpose LLMs. The platform gives them what they lack on their own: full operational context, and governed tools to act on it.

How do AI agents stay under control?

Agents act through the deterministic execution fabric. Every action runs through governed workflows with approvals, verification and recovery. People set the policies and keep oversight.

Where does DataMiner run?

On premises, in a private cloud or in the public cloud, including Microsoft Azure. Hybrid set-ups work too.

How do we get started?

Start with one focused use case. Each step delivers value on its own and builds on the last, from first results in 30 days to bounded autonomy within policies you set. A 2-day Strategic Discovery Workshop helps you find the most valuable place to start.

Put intelligence to work in your operation. Start where it makes the biggest difference.

DataMiner Intelligence works with the data, workflows and knowledge you already have, in any complex operation. A discovery session shows you where to begin.

Keep exploring