DataMiner Intelligence

Put intelligence in the hands of every team. From the control room to booking, support and engineering.

Bring DataMiner Intelligence to your live data. Explore the use cases teams start with: finding root causes, handling bookings, creating tickets, building apps. Pick yours. Add the next one when you’re ready.

Start a 7-day free trial Explore the platform

Understand

Get the insight you need, the moment you need it. Ask in plain language. Get answers from your live operation.

Rely less on prebuilt dashboards. Put operational expertise within everyone’s reach, from admin and engineering to operations.

For Everyone

Ask a question and get the chart, table or map that answers it. Straight from live data in your digital twin. No dashboard to build first.

You ask Analyze the alarms and trends on our video server in Brussels.

Handled by Engineering

For Support

See every outstanding ticket at a glance. Prioritize and escalate with confidence, because each ticket is checked against what is happening right now.

You ask Show how our tickets flow from type to state to priority.

Handled by Ticketing Agent , then Service Agent

For InfrastructureOperationsBookingService assurance

Validate any data set, from administrative records to live device configuration. DataMiner Intelligence cross-checks them for you.

You ask Do all our Juniper EX4650 switches follow the naming convention?

Handled by InfraOps Agent

For Support

Give every first-line agent the same quality of guidance. Start by assisting your team. Then automate first-line workflows, one step at a time.

You ask A customer can’t watch Cartoon Network on their Chromecast. Please troubleshoot.

Handled by First-line support , then Service Agent

For Second-line support

Give second-line engineers extensive analysis on demand. See every device, service and event involved, and get to the cause faster.

You ask Why does this customer’s IPTV keep buffering tonight?

Handled by Service Agent , then RCA Agent

For EngineeringOperationsSupportBookingAdmins

See agent insights as real-time widgets in the DataMiner Assistant chat. Explore live data, pin the visuals you need and build a focused dashboard for the job at hand. Without leaving the conversation.

You ask Where are these elements located?

Handled by InfraOps Agent

For Booking

Get an instant overview of the upcoming schedule. See which jobs need attention because of outliers or an incomplete booking.

You ask Which jobs are scheduled for today?

Handled by Booking Agent

For OperationsSupport

DataMiner’s machine learning engine detects anomalies in real time. DataMiner Intelligence correlates them across thousands of metrics, so you see what changed together.

You ask What changed around the memory alarm on this server last week?

Handled by RCA Agent

For EngineeringAdminProcurement

Use scheduled and historical events to optimize costs, licenses and subscriptions on dynamic resource platforms. On premises or in the cloud.

You ask What do all jobs cost this month, pay-as-you-go and subscriptions included?

Handled by Booking Agent

For OperationsSupport

Ask the agent to investigate. It reasons across alarms, assets, locations and recent changes. Then it gives you a verdict, the impact chain and a suggested action.

You ask Do an RCA on the CRC errors.

Handled by RCA Agent , then Ticketing Agent

See these use cases on your own data. Start a 7-day free trial

Act

Turn insight into governed action. Start with a human in the loop. Grow autonomy as trust grows.

Agents prepare bookings, provision assets, create tickets and resolve incidents. Every action runs through governed, deterministic workflows, with approvals, verification and recovery. You decide how far each agent goes.

  1. 1 Suggest The agent investigates and proposes a predefined, deterministic workflow.
  2. 2 Approve You review and approve. The workflow runs, fully logged.
  3. 3 Act and report Routine cases run on their own. You handle the exceptions.
  4. 4 Bounded autonomy Within your policies, with full control and oversight.

For OperationsSupport

The agent troubleshoots and proposes a predefined, deterministic resolution workflow. You approve. As trust grows, you let it handle more on its own, within the boundaries you set.

You ask Can you check the signal quality on the London downlink?

Handled by RCA Agent , then Service Agent

For Booking

Write your resource selection rules in plain text. Agents apply them to every booking, even when the rule set gets complex. And they explain each choice.

You ask Which decoder should I use for this HD job?

Handled by Booking Agent

For Booking

Hand over the documents you receive, like transmission orders and event schedules. The agent reads them and schedules the jobs, with resources and configuration filled in.

You ask Schedule the match in this transmission order.

Handled by Booking Agent

For BookingOperations

Pull the details you need from any document: satellite, frequencies, symbol rates, event times. They land in the right fields, ready for your review.

You ask Extract the satellite parameters from this PDF.

Handled by Booking Agent

For Booking

Ask the agent to create or change a booking, or to start from one you made before. It validates every booking against your business rules.

You ask Schedule the same job as JKO1 for this evening at 18:00.

Handled by Booking Agent

For Infrastructure

Detect assets on your network in real time and complete your asset database. Then provision DataMiner elements for monitoring and automation, alarm templates included.

You ask Discover all devices in IP range 10.13.1.0/24.

Handled by InfraOps Agent , then DataMiner Architect

For FacilitiesInfrastructure

Keep facilities and inventory in step with reality. Ask where assets are, find free rack space and reserve slots. Let the agent keep the records current.

You ask Where can I fit two more servers in row 2?

Handled by InfraOps Agent

For OperationsSupport

Let the agent create the ticket for you, with the context already in it: what happened, which assets are affected, where they are and what to check first.

You ask Create a ticket for this incident.

Handled by RCA Agent , then Ticketing Agent

Let agents take the first steps in your operation. Get started now

Create

Create what you need next. Fit-for-purpose solutions, built when you need them.

Your operation keeps changing. Describe what you need and DataMiner Intelligence helps you build it: an app, a data source, a data model or an agent that runs on its own schedule. It all runs on the same platform, with the same context and governance.

AI-built DataMiner apps

Describe the app you need. DataMiner Intelligence builds it on your live data. Refine it by simply asking, then share it with your team.

Example CityMind, a city operations app built with DataMiner’s AI App Builder

  • City pulse Every domain at a glance, with an AI briefing
  • Energy Load, contract peaks, assets and incidents
  • Live map Cameras, crowds and incidents on one map

Platform suggestions

Get a briefing on what matters right now, with suggested next steps and the questions worth asking.

Expand data reach

Need data you don’t have yet? Ask for it. DataMiner Assistant writes the code, creates the data source and brings the data into context.

Schedule agents

Put agents on a schedule. They run the analysis, write the briefing and keep a run history. Ready before your shift starts.

Data modeling

Shape your data model by asking. Add objects, fields and relationships, and see exactly what changed.

Compound

Minimize the time between intent and outcome. Combine all three. Let agents work together.

Specialized agents each have their own skills and responsibilities. Together, agent to agent, they turn your intent into an outcome. And every outcome makes the next one faster.

Example: someone asks DataMiner to optimize capacity across an OpenShift cluster. In the background, agents deploy a connector and create the element, build a dashboard, define and schedule an assistant agent for regular analysis, and add an automation tool so the agent can optimize. The result: capacity is optimized automatically, with a dashboard that shows how and why.

A growing team of specialized agents.

Use them out of the box, adapt them, or build your own. Every agent works on the same operational context and acts through the same governed tools.

  • App Builder
  • RCA Agent
  • Engineering
  • Booking Agent
  • InfraOps Agent
  • Service Agent
  • SLA Agent
  • First-line support
  • Ticketing Agent
  • DataMiner Architect
  • DataMiner Health
  • IP Network Agent
  • MCR Agent
  • Your own, with Agent Builder
  • Out of the box, or your own

    Define an agent in the UI or in code with CI/CD: instructions, reusable skills, data tools and automation tools.

  • Agent to agent

    Agents hand off work, share context and trigger each other’s actions to turn intent into outcomes.

  • Open to your agents

    MCP integration brings DataMiner tools and context to the external agents you already use.

By team

Find your starting point. Pick your team and see the use cases that matter most to it.

See what DataMiner Intelligence does for your operation. Start with one use case. Build from there.

Try it on your own data, free for 7 days, and start with the use case that makes the biggest difference for your team.

Start a 7-day free trial Book a discovery session

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