Operations Engineer

empower our users to reach their full potential

Nice to meet you!

Are you ready to leave your mark on the world? Because we are the global leading supplier of end-to-end open monitoring and orchestration software for ICT, media and broadband platforms. Basically, our software platform—called DataMiner—makes sure that you can order your products online, watch the latest episode of your favorite show, or call your friends whenever you need them.

We’re looking for an Operations Engineer

As an Operations Engineer, you’ll dive deep into complex technical environments in order to provide professional, high-quality service and assistance to our users. You will support our users in close cooperation with other teams so that you can swiftly respond to any issue and maintain a good relationship with even the most demanding users with non-compromising solutions.


DataMiner is deployed by 1500 companies in over 125 countries worldwide.

Let’s get down to business

A glimpse of.your [future]

Transparency is a key value here at Skyline. So let's forget about empty job titles or colorful descriptions for a moment and take a look at what you'd actually be doing here.

  • You will maintain advanced DataMiner Systems by resolving customer issues.
  • You will make sure that issues get addressed to guarantee maximum service availability.
  • You will provide consultation to help customers realize the full potential of their system.
  • You will work closely together with both squad and chapter members in an agile environment.
  • You will maintain high-quality standards and provide internal departments with product feedback.

What skills.do you require?

No doubt you know your way around code. But let's dig a bit deeper into the various technical skills you'll need to get started as an Operations Engineer.

  • Knowledge of TCP/IP (firewalls, routers, etc.), multithreading, web services, .Net Remoting and Wireshark
  • Basic knowledge of C# is preferred, or good experience with a similar language
  • Experience with HTML, XML, client-server systems, and SNMP
  • Strong affinity with MS Windows operating systems
  • Knowledge of MySQL and Cassandra is an asset
  • Basic familiarity with HFC broadband, IPTV, broadcast and satellite systems is a plus

Your [competencies]

You'll be working in a highly technical environment prone to constant change and evolution. On top of that, you'll have to collaborate with a great many (marvelous) people. All very exciting! But it also calls for a special kind of mind- and skillset.

  • You are a fast learner who adapts quickly to new situations.
  • You are communicative and have strong interpersonal and organizational skills.
  • You think logically and are customer-oriented.
  • You have natural technical insight.
  • You have good verbal and written communication skills in English.
  • You have a bachelor’s, master’s, or doctorate degree in ICT, Software and/or Telecom.
  • You have a leg up if you can work from the Weston office.


Operations Engineer


all levels






What's in.it [for you]

Well-being & health

Your health & happiness are our number one priority. That’s why we offer prime health insurance plans, including medical, dental, vision, and mental health coverage.

Time for family & friends

There’s more to life than work! Take time off when you need it, from PTO to paid parental leave.

Money & benefits

We offer financial peace of mind through competitive compensation and benefits like 401(k) plan enrollment.

Personal growth

Your future is really important to us. That’s why we support your personal development with continuous training & growth opportunities.

Flexibility & balance

You get the flexibility to work when & where you want. Or take time off when you need it. Because who knows you better than … you?

Close-knit community

We’ve got your back. You can always count on your fellow Skyliners for a helping hand, a good talk, and amazingly fun team events.


Stories from the Skyline [team]

Bram [Agile Coach]

As an agile coach, Bram is on a mission to enhance team effectiveness by creating the ideal environment tailored to each team's unique needs

read testimonial

Edith [Technical Writer]

Edith is a member of our Technical Writing team, they work closely with developers to translate their technical insights into user-friendly DataMiner docs.

read testimonial

At Skyline Communications, our success is driven by the exceptional individuals who make up our team. Explore the unique journeys, experiences, and insights of our talented employees through their testimonials.

The company: Skyline Communications



Our Skyline family is built up of more than 350 amazing, unique and creative people. They work from all over the world, but we have workspaces in Belgium, Portugal, Singapore and the US. Those offices are where we spend time together, eat together, talk together, and inspire each other. Work can happen anywhere, collaboration happens there.

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The product: DataMiner


the [product]

Our flagship DataMiner software is changing the way that ICT, media and broadband companies worldwide handle their day-to-day operations. More than 1000 companies in over 125 countries rely on DataMiner to keep their users connected, no matter where they are.

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