Nice to meet you!

Are you ready to leave your mark on the world? Because we are the global leading supplier of end-to-end open monitoring and orchestration software for ICT, media and broadband platforms. Basically, our software platform—called DataMiner—makes sure that you can order your products online, watch the latest episode of your favorite show, or call your friends whenever you need them.

We’re looking for an Infrastructure Engineer

As an Infrastructure Engineer, you’ll ensure that DataMiner operates at its best by prioritizing reliability, performance, and security. You will collaborate with colleagues across teams to uphold best practices and maintain top-notch service quality. You’ll actively engage with diverse technologies (OpenSearch, Cassandra, Elasticsearch, etc.), learn continuously, and contribute meaningfully every day.

SOME OF OUR USERS

DataMiner is deployed by 1500 companies in over 125 countries worldwide.

Let’s get down to business

A glimpse of.your [future]

Transparency is a key value here at Skyline. So let's forget about empty job titles or colorful descriptions for a moment and take a look at what you'd actually be doing here.

You will install our core software and third-party databases on customer premises, taking care of all the necessary configuration.
You will perform upgrades and migrations of customer infrastructure.
You will solve any issues that arise during the process, or triage and pass the issues to third-line colleagues as necessary.
You will be on standby or perform requested activities.
You will develop action plans for complex infrastructure activities and follow up on their execution.
You will provide excellent customer communication during activities.
You will assess and diagnose complex technical problems.
You will participate in post-incident reviews to identify and help implement improvements.
You will stay up to date on the latest DevOps technologies and best practices.

What skills.do you require?

Let's dig a bit deeper into the various technical skills you'll need to get started as an Infrastructure Engineer.

Knowledge of TCP/IP (firewalls, routers, etc.), multithreading, web services, .Net Remoting and Wireshark
Experience with HTML, XML, client-server systems, and SNMP
Knowledge of OpenSearch and Elasticsearch would be an advantage, but full training will be provided
Strong affinity with MS Windows operating systems
Some knowledge of script languages is an asset

Your [competencies]

You'll be working in a highly technical environment prone to constant change and evolution. On top of that, you'll have to collaborate with a great many (marvelous) people. All very exciting! But it also calls for a special kind of mind- and skillset.

You have excellent problem-solving and diagnostic skills.
You have the ability to work independently and as part of a team.
You think logically and are customer-oriented.
You have strong communication and interpersonal skills.
You have the ability to remain calm and focused under pressure.
You have good verbal and written communication skills in English.

WHAT

Infrastructure Engineer

LEVEL

all levels

WORK FROM

Bosnia & Herzegovina

COMMITMENT

fulltime

OUR BENEFITS

We work to.live[] {
not the other way around };

Don’t get us wrong. We love our jobs! The colleagues are awesome, the tasks are varied, and the company culture is exquisite. But we know there’s more to life than work: family, friends, pets, hobbies, traveling; you name it! So we try our very best to make sure that you can enjoy all parts of life to the fullest!

Well-being & health

Your health & happiness are our number one priority. From ergonomic office spaces to mental health initiatives, we’ve got you covered.

Positive impact

We are dedicated to making a lasting impact on the future, from local community initiatives to company-wide environmental programs.

Money & benefits

We offer financial peace of mind through competitive compensation and a wide variety of small and large incentives.

Personal growth

Your future is really important to us. That’s why we support your personal development with continuous training & growth opportunities.

Flexibility & balance

You get the flexibility to work when & where you want. Or take time off when you need it. Because who knows you better than … you?

Close-knit community

We’ve got your back. You can always count on your fellow Skyliners for a helping hand, a good talk, and amazingly fun team events.

TESTIMONIALS

Stories from the Skyline [team]

Bram [Agile Coach]

As an agile coach, Bram is on a mission to enhance team effectiveness by creating the ideal environment tailored to each team's unique needs

read testimonial

Edith [Technical Writer]

Edith is a member of our Technical Writing team, they work closely with developers to translate their technical insights into user-friendly DataMiner docs.

read testimonial

At Skyline Communications, our success is driven by the exceptional individuals who make up our team. Explore the unique journeys, experiences, and insights of our talented employees through their testimonials.

SKYLINE

the.people

Our Skyline family is built up of more than 350 amazing, unique and creative people. They work from all over the world, but we have workspaces in Belgium, Portugal, Singapore and the US. Those offices are where we spend time together, eat together, talk together, and inspire each other. Work can happen anywhere, collaboration happens there.

more info

DATAMINER

the [product]

Our flagship DataMiner software is changing the way that ICT, media and broadband companies worldwide handle their day-to-day operations. More than 1000 companies in over 125 countries rely on DataMiner to keep their users connected, no matter where they are.