DevOps Engineer in Emergency Response Team

empower our users to reach their full potential

Nice to meet you!

Are you ready to leave your mark on the world? Because we are the global leading supplier of end-to-end open monitoring and orchestration software for ICT, media and broadband platforms. Basically, our software platform—called DataMiner—makes sure that you can order your products online, watch the latest episode of your favorite show, or call your friends whenever you need them.

We’re looking for a DevOps Engineer to join our Emergency Response Team

As a DevOps Engineer within the Emergency Response Team, you become the lifeline when our users are in urgent need. Your superpowers include clear communication, nerves of steel, and critical thinking. And when you’re not saving the day, you're on the lookout for ways to enhance our DataMiner platform, ensuring it consistently makes our users' lives easier.


DataMiner is deployed by 1500 companies in over 125 countries worldwide.

Let’s get down to business

A glimpse of.your [future]

Transparency is a key value here at Skyline. So let's forget about empty job titles or colorful descriptions for a moment and take a look at what you'd actually be doing here.

  • You will respond to and resolve critical incidents promptly and effectively.
  • You will assess and diagnose complex technical problems adeptly, even in high-pressure situations.
  • You will develop and implement solutions to prevent future incidents.
  • You will develop and maintain tools to optimize our workflow efficiency.
  • You will engage with customers during incidents.
  • You will participate in post-incident reviews to identify and help implement improvements.
  • You will stay up to date on the latest DevOps technologies and best practices.

What skills.do you require?

No doubt you know your way around code. But let's dig a bit deeper into the various technical skills you'll need to get started as a DevOps Engineer in the Emergency Response Team.

  • Knowledge of TCP/IP (firewalls, routers, etc.), multithreading, web services, .Net Remoting and *Wireshark$.
  • Basic knowledge of C#, or good experience with a similar language.
  • Experience with HTML, XML, *client-server systems, and SNMP.
  • Strong affinity with MS Windows operating systems.
  • Knowledge of MySQL and Cassandra is an asset.
  • Basic familiarity with HFC broadband, IPTV, broadcast and satellite systems is a plus.

Your [competencies]

You'll be working in a highly technical environment prone to constant change and evolution. On top of that, you'll have to collaborate with a great many (marvelous) people. All very exciting! But it also calls for a special kind of mind- and skillset.

  • You have excellent problem-solving and diagnostic skills.
  • You can work effectively both independently and as part of a team.
  • You have strong communication and interpersonal skills.
  • You have nerves of steel and can remain calm and focused under pressure.
  • You hold a bachelor’s, master’s, or doctorate degree in ICT, Software and/or Telecom.


DevOps Engineer in Emergency Response Team


all levels



(Lisbon or Aveiro)




What's in.it [for you]

Well-being & health

Your healthy & happiness are our number one priority. From ergonomic office spaces to prime health insurance plans, we’ve got you covered.

Positive impact

We are dedicated to making a lasting impact on the future, from local community initiatives to company-wide environmental programs.

Money & benefits

We offer financial peace of mind through competitive compensation and benefits like a mobile phone plan, hardware budget, public transportation allowance, etc.

Personal growth

Your future is really important to us. That’s why we support your personal development with continuous training & growth opportunities.

Flexibility & balance

You get the flexibility to work when & where you want. Or take time off when you need it. Because who knows you better than … you?

Close-knit community

We’ve got your back. You can always count on your fellow Skyliners for a helping hand, a pleasant padel session, and amazingly fun team events.


Stories from the Skyline [team]

Bram [Agile Coach]

As an agile coach, Bram is on a mission to enhance team effectiveness by creating the ideal environment tailored to each team's unique needs

read testimonial

Edith [Technical Writer]

Edith is a member of our Technical Writing team, they work closely with developers to translate their technical insights into user-friendly DataMiner docs.

read testimonial

At Skyline Communications, our success is driven by the exceptional individuals who make up our team. Explore the unique journeys, experiences, and insights of our talented employees through their testimonials.

The company: Skyline Communications



Our Skyline family is built up of more than 350 amazing, unique and creative people. They work from all over the world, but we have workspaces in Belgium, Portugal, Singapore and the US. Those offices are where we spend time together, eat together, talk together, and inspire each other. Work can happen anywhere, collaboration happens there.

more info
The product: DataMiner


the [product]

Our flagship DataMiner software is changing the way that ICT, media and broadband companies worldwide handle their day-to-day operations. More than 1000 companies in over 125 countries rely on DataMiner to keep their users connected, no matter where they are.

more info