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How 4 major US media companies unified their operations
without replacing a single system
Four stories on what happens when complexity stops being something you manage — and starts being something your platform absorbs.
Four stories on what happens when complexity stops being something you manage — and starts being something your platform absorbs.
The technical complexity that broadcast operations teams are responsible for has grown tremendously in the past years. More channels, more vendors, more IP, more cloud… and now, more AI.
The problem is that complexity doesn’t announce itself. It accumulates over time. The result of decisions made by different teams, at different times, for systems that were never meant to talk to each other. And gradually, filling in the gaps between those systems becomes a full-time job next to keeping the broadcast live.
The NOC was flooded with alarms they could not locate or act on without calling engineering. Around 800 channel events per month were creating operational drag before one platform put control back in operators' hands.
Business impact
A best-in-class multi-vendor cloud stack still had to be run as three disconnected systems. Teams were carrying the integration burden manually before one orchestration layer reduced it to a single workflow.
Business impact
The scale of the investment had outpaced the tools managing it. No unified view across feeds, sync, and redundancy meant operational risk was invisible — and growing. One platform gave operators the situational awareness their $50M infrastructure demanded.
Business impact
An end-of-life monitoring platform introduced topology update delays of up to two hours for operators. Across 72 markets, that lag was preventing timely response until real-time visibility was restored.
Business impact
While each story has its own operational context, the outcome is the same: teams whose energy was going to coordination, workarounds, and damage control instead of the broadcast itself.
The answer wasn't another system or hire. It was making the systems they already had work as one, so the platform could carry the complexity and teams could run their operation with confidence again.
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Discover how leading US broadcast companies eliminated years of compounding complexity by deploying the DataMiner xOps platform - and what you can take away from it:
Transform your operations by creating a better, faster, and more cost-effective environment that is enjoyable to work in!
