TDF's Digital Transformation with DataMiner: building the future with data-driven operations

TDF is a major French infrastructure and network operator specializing in broadcasting and telecommunications. Their primary goal is to provide uninterrupted digital coverage across the country—a mission that has become increasingly challenging amid a rapidly evolving technology landscape.

To meet these challenges head-on, TDF has leveraged DataMiner to advance its operations and create a data-driven platform capable of continuous evolution. This proactive approach empowers TDF to deliver cutting-edge services, enhance customer satisfaction, and sustain its impeccable reputation in the digital age.

TDF Group provides telecom infrastructure, secure networks, and connectivity services in France and abroad.

Founded in 1975

1800 employees

8600 commercialized sites


Using DataMiner since 2011

TDF NOC at Romainville

TDF's network operations center (NOC) at Romainville (Paris). © TDF

01 — CHALLENGE

Future-proofing TDF in a rapidly changing digital world

Being an industry leader for over 50 years requires not only business savvy but also an innovative mindset. One of TDF’s key strengths is recognizing when transformation is needed. As the company looked to expand into new markets, like 5G private networks, it became clear that they needed to evolve towards an agile, data-driven powerhouse to support these ambitious growth plans.

This realization prompted a deeper look at the entire infrastructure, including the Network Operations Center (NOC), which is critical to TDF's daily performance. The conclusion was clear: simply replacing legacy systems with next-gen technology wasn’t enough. Instead, TDF sought to reimagine its operations, ensuring they would be flexible and future-ready, capable of seizing new opportunities and adapting to change with confidence.

Digital transformation for TDF isn’t just about keeping pace with industry trends—it’s about building a foundation that allows the company to innovate and lead for decades to come.

02 — SOLUTION

Building a data-driven operation for continuous innovation

TDF had a clear strategy: build a data-driven, scalable platform to tackle the unpredictable challenges of tomorrow while continuing to deliver top-tier services to customers today.

One of the first priorities was upgrading their Network Operations Center (NOC). In their pursuit of innovation, TDF had ended up using a fragmented array of tools as shifting priorities and emerging technologies shaped their operations. This fragmentation led to growing operational and security headaches due to the increasing complexity of their expanding ecosystem.

The solution was simple: find a platform that could consolidate all their data and empower them to standardize processes, streamline operations, and seamlessly integrate with other technologies.

DataMiner emerged as the ideal solution for this transformation. It allowed TDF to build a flexible, future-ready platform capable of continuously evolving in sync with the fast-paced technology landscape. By consolidating all digital capabilities into a single, scalable, and secure architecture, DataMiner not only optimized current operations but also gave TDF the ability to anticipate future challenges and seize new opportunities across all their operational divisions.

TDF mast at Mount Ventoux (France)

© TDF

03 — APPROACH

Tailored solutions for a complex infrastructure

TDF's digital transformation relied on a strategic and phased implementation of DataMiner across various facets of its broadcasting and network operations. By deploying different DataMiner Systems, each tailored to specific use cases, TDF was able to create a robust, scalable, and data-driven monitoring and orchestration platform. This approach ensured that every aspect of their vast infrastructure—ranging from radio transmission to shortwave and DVB-T networks—was seamlessly integrated, highly redundant, and capable of evolving with future technological advancements.

Used DataMiner Functions

DataMiner EPM

Designed to manage very high volumes of entities.

Low-Code Apps

Create apps to interface with DMS or external data sources.

Augmented Operation

Ensures maximum uptime by leveraging big data and AI.

DataMiner SRM

Visualize, schedule, and track booked system resources.

DataMiner IDP

Automatically deploy new hardware and software.

Ticketing

Easily create and manage tickets in DataMiner.

DataMiner Functions are the foundation of your data-driven operation. They make it easy to create powerful solutions by cherry-picking the building blocks you need.

DataMiner monitoring FM and DAB transmission

TDF implemented a DataMiner System to monitor all FM and DAB transmission sites across France and overseas territories. This extensive network involves monitoring up to 4,700 elements, including radios and devices across the sites. The system is powered by 8 DataMiner Agents and 8 Failover nodes, ensuring full geo-redundancy and a reliable monitoring framework for TDF’s vast broadcasting infrastructure.

TDF DAB Marseille

© TDF

Shortwave radio graph

DataMiner for shortwave radio

For TDF’s shortwave radio operations, DataMiner is employed to orchestrate both analog and DRM (Digital Radio Mondiale) transmissions. The system monitors and manages 12 transmitters, utilizing DataMiner Service and Resource Manager to automatically configure transmitters and antennas, streamlining TDF’s shortwave broadcasting efforts.

TDF with DataMiner

DataMiner at the Eiffel Tower

A single DataMiner Agent with Failover was set up to monitor all TV and radio transmissions at the iconic Eiffel Tower site. The redundancy ensures that TDF maintains uninterrupted services for one of its most critical broadcasting sites, ensuring continuous and high-quality service to more than 12 million listeners and viewers.

Antennas on the top of the Eiffel tower
TDF end-to-end visualization

DataMiner monitoring all DVB-T transmission sites

DataMiner TNT allows TDF to monitor all DVB-T transmission sites in France and overseas, covering 14,000 elements and 7,000 services, including one UHD multiplex. This system is the most complex of all, involving 17 DataMiner Agents and 2 geo-redundant Cassandra and Elasticsearch clusters, each consisting of 9 Agents and 9 Failover nodes. Customers also benefit from monitoring information through a low-code app, enhancing transparency and engagement with TDF's clients.

TDF map view of different sites
 
NOC at TDF

© TDF

04 — OUTCOME

Immediate gains and long-term value through digital transformation

While Digital Transformation is a continuous process, the deployment of DataMiner has already delivered significant tangible value to TDF in multiple ways.

Accelerated equipment provisioning

With DataMiner, TDF was able to quickly add and monitor new equipment, like the Eiffel Tower, closing operational blind spots in just weeks instead of months.

Enhanced customer engagement

Leveraging DataMiner's low-code technology, TDF could easily expose real-time operational data to its customers, dramatically improving customer satisfaction and engagement. This was done without extensive, time-consuming code development, showcasing the platform's flexibility.

Streamlined mission-critical operations

During high-pressure events, like the Olympic Games, TDF could quickly adapt its operational procedures by automating processes that once took months to implement, reducing development time to mere hours. This ensured service continuity, even under the most critical conditions.

In the long run, DataMiner empowers TDF to strategically drive its digital transformation, regardless of the challenges or opportunities that arise.

DataMiner Augmented Operation

the key enabling technology for your Digital Transformation

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