Service Ordering: Orchestrate service requests from order to activation
The Service Ordering app enables teams to request, manage, and track service orders from initial submission through execution. It unifies all order information into one place, giving operations and service delivery teams complete clarity on status, priority, customer details, and required actions.
As part of the DataMiner xOps platform, Service Ordering supports organizations in broadcast, service provider, satellite, smart ecosystems, and defense by ensuring service requests are processed efficiently, consistently, and with full operational alignment.
Key benefits:
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Centralized order visibility
View all incoming service orders in a unified list, including status, priority, customer, and action type. This ensures complete transparency for operations and service delivery teams.
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TMF‑aligned interoperability
Align with TMF622 Service Order APIs to facilitate integrations with external systems and ensure smooth, standards‑based interoperability across platforms.
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Controlled service activation
Trigger service creation and downstream processes directly from each order, ensuring that technical workflows and resources are activated accurately and consistently.
Who uses Service Ordering?
Service Ordering is tailored for teams coordinating service request workflows, including:
- Operations teams
- Service delivery managers
- NOC teams
These teams rely on Service Ordering to maintain consistent service request handling, reduce manual errors, and increase delivery speed and reliability.
Powered by the DataMiner xOps platform
Service Ordering connects seamlessly with related apps such as Service Inventory, Service Catalog, Workflow Designer, and Resource Studio. Orders directly drive service activation workflows, resource bookings, and operational processes—enabling your organization to operate as a fully integrated, data‑driven powerhouse.
